Overview

Recruiter: Paulina Rivera

Level: Staff IV

Site: Guadalajara

The PMR Analyst supports the Performance Measurement & Reporting function by maintaining and

enhancing operational dashboards and performance metrics used across Global Business Services

(GBS). This role ensures dashboards remain accurate, reliable, and up-to-date while supporting the

development of new reporting solutions that provide business visibility and enable data-driven

decision making.

How You’ll Make An Impact

Maintain and sustain existing Power BI dashboards by ensuring datasets, data models, and

visualizations remain accurate, updated, and aligned with current business processes.

Monitor data refresh processes and troubleshoot data quality issues by coordinating with data

owners and technical teams to resolve discrepancies.

Support the development of new dashboards and reporting solutions using Power BI to

address emerging business needs and operational insights.

Perform data validation and reconciliation to ensure consistency between dashboards, source

systems,



and operational reports.

Collaborate with internal stakeholders (HR, Finance, Operations, and Transformation teams)

to understand reporting requirements and translate them into visual analytics solutions.

Assist in improving dashboard usability, navigation, and performance through continuous

enhancements and optimization of data models and visual layouts.

Document metric definitions, data sources, and dashboard logic to support governance and

knowledge continuity.

Support periodic reporting cycles (weekly, monthly, quarterly) by ensuring dashboards reflect

the latest data and key performance indicators.

Additional duties as assigned.

Team Dynamics

Click The PMR team operates as a centralized analytics and reporting function within General

Business Services, supporting multiple business areas including HR, Finance, and

Operations. The team works in a collaborative environment where analysts partner wi

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