We are looking for a Networking and IoT Engineer to join our team in Mexico City, Mexico. In this role, you will work closely with internal teams and clients to provide technical expertise, resolve complex networking challenges, and support the integration of Teltonika Networks products into customer solutions.
Teltonika's networking solutions business unit develops and manufactures industrial and enterprise connectivity equipment, primarily routers, switches, gateways, and modems. Our networking devices serve clients in the most complex areas of Industry 4.0, Smart City, and Green Energy.
Teltonika provides an opportunity for technically driven specialists to deepen their expertise, work with advanced networking technologies, and grow their career in a fast-expanding integral IoT organization.
In this role, you will:
Attend pre-sales and post-sales in-person or remote communication with local market customers
Self-sufficiently resolve technical issues arising from customer's configuration, firmware/software, other sources
Act as a key link between Teltonika Networks R&D;/HQ and customers, facilitating the resolution of complex technical challenges
Work with Linux-based OS, industrial protocols, various networking services and protocols, and occasional 3rd-party peripherals
Conduct training sessions for employees and clients on our products and solutions
What we expect of you:
Good communication skills, etiquette, ability and desire to help others
Knowledge of Computer Networking, basics of telecommunication systems, and technologies
Fluent in the English language
Higher or equivalent technical / engineering education
Experience working with routers is an asset
Capability of working in a fast-paced environment
Certification in CCNA or similar courses would be considered an advantage
Experience in technical support would be considered an advantage
What we offer:
Great opportunities to grow in a strong and rapidly expanding company
Unique opportunities to grow pr
📌 Technical Support Engineer | Networking Solutions (Ciudad de México)
🏢 Teltonika
📍 Ciudad de México
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