Vonage seeks an energetic Level 1 Technical Support Engineer for our API Support group in Mexico City.
You will deliver first-line support to a growing customer base, triaging requests via email, phone, and chat and ensuring fast, accurate resolutions.Strong communication and problem-solving skills are essential as you collaborate with cross-functional teams.
Bachelor's Degree in Computer Science and 1–2 years in technical support in telecom or tech sectors are preferred.
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📌 Api Support Engineer - Fast, Customer-Driven (Xico)
🏢 Vonage
📍 Xico
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