Scotiabank in Mexico City is seeking an IT Problem Manager to drive the enterprise problem management lifecycle. You will coordinate problem and incident reviews, lead root cause analyses, and shape corrective actions across technology teams.
The adecuado candidate has a Bachelor's in Computer Science or equivalent, ITIL v3/v4 Foundation, and 5+ years in a large operations environment with 1–3 years in problem management, plus strong stakeholder engagement and training abilities.
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📌 Senior It Problem Management Lead (Xico)
🏢 Scotiabank
📍 Xico
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