RH Area Specialist
Department: Market Operations & Supply
Employment Type: Full Time
Location: Mexico
Description
We are looking for a Ride Hailing Specialist you will be responsible for evaluating key business metrics to provide practical business oriented and actionable recommendations, coordinate multi-disciplinary groups and guarantee superior execution during rollouts and initiatives. This role requires a willingness to perform on-site operations and handle negotiations with outside partners.
Key Responsibilities
Monitor and analyze core business KPIs daily to identify performance gaps and growth opportunities.
Develop and test data-driven hypotheses to improve overall business performance.
Gather, clean, and analyze data from various sources to generate actionable insights.
Collaborate and negotiate new initiatives & launchings with key internal & external stakeholders
Support the development and execution of local marketing strategies with cross-functional teams.
Drive initiatives to improve customer satisfaction and retention by acting on feedback and service gaps.
Conduct fieldwork, market research, and customer interviews to stay informed on local market dynamics.
Skills, Knowledge and Expertise
Capable of decompose big series of data into actionable insights.
Excellent written and verbal communication abilities.
Solid track record of managing negotiations with internal and external stakeholders.
Bachelor's degree in engineering, management, or similar background.
Experience using analytics tools such as Tableau, Looker Studio, or Power BI.
Comfortable managing and analyzing large datasets to drive operational improvements.
Experience in ride-hailing, food delivery, logistics, or mobility operations is a plus.
Advanced English proficiency (C1 level or higher).
Job Benefits
Help us challenge injustice by creating fair choices for millions of people across 1100+ cities in 48 countries.
Develop your professional skills with access to mentoring, career co
📌 RH Area Specialist (Ciudad de México)
🏢 inDrive
📍 Ciudad de México
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