This individual will be responsible for the configuration, implementation and maintenance of servers, systems and applications which support the operations and continued growth of Insulet’s corporate and manufacturing operations comprised of VMware and Microsoft technologies. The Systems Administrator will be asked to support the production and efficiency goals of Insulet by acting as the primary liaison and system admin for all Insulet systems. Ensuring compute, backup, storage, and networking are functioning optimally will require collaboration and engagement with general corporate systems and networking teams to accomplish company production goals.

Responsibilities
Monitor and work incoming support tickets (ServiceNow), ensuring necessary IT systems are operating as expected and end user experience is optimal
Manage VMware and Microsoft Windows systems in a production data environment.
Monitoring and reporting of operating system and application performance.
Create and maintain necessary documentation on systems and processes.




Maintaining/repairing infrastructure components under IT control in concert with the appropriate vendors to provide 100% availability of service.
Recommending and implementing changes supported by evidence collected from thorough performance analysis.
Implement automation for repetitive tasks where possible.
Work as an effective member of the global IT team with minimal supervision.
Complete changes and maintenance as required.

Required Skills and Competencies
Task oriented and required attention to detail
Self motivated and stays current with new technology
Experience with an enterprise support ticketing system, ServiceNow experience a plus
Ability to exercise good judgment in determining work and problem resolution priorities and approaches
Experience with PowerShell scripting and infrastructure automation software and procedures
Experience managing Windows and Linux servers in a production data center environment
Understanding of networ

📌 Windows Administrator (Guadalajara)
🏢 Insulet
📍 Guadalajara