Job Description
L2 Support Engineer and proactive individual with strong application support experience of 6+ years supporting SDLC infra and DevOps tools. Requires expertise in working on SDLC pipelines, DevOps tools, Linux environment, distributed systems and troubleshooting system issues.

Basic Qualification (Required Skills):
- Bachelor's degree in information technology, Computer information systems, Computer Science or related field.
- 6 to 9 years of work experience on SDLC/DevOps, Linux system platforms.
- Good Linux Scripting/Development skills - Java, Python (Any).
- Good knowledge of SDLC, CVS, SVN, Git, Maven, GITLAB, Docker and Jenkins.
- Knowledge of DevOps dependencies - code, review, builds, repositories, packages, distribution.
- Knowledge of config management - chef, puppet, ansible and related languages, groovy, go, json, yml, ini (any).
- Strong analytical and troubleshooting skills.
- Excellent soft skills, Communication (verbal & written).
- Ability to multitask in high paced environment.
- Problem solver and To Do attitude,



ability to face technical challenges and drive solutions.

Preferred Qualifications:
- Having worked in environment support 10000+ servers a plus.
- Multiple application support experience a plus.
- ITIL and ITSM experience is a plus.
- Global clients facing support team experience is a plus.
- Able to work within a Integral team, prior experience is a plus.
- Prior experience with Financial Institution is a plus.

About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedente

📌 SDLC support Specialist (Ciudad de México)
🏢 Infosys
📍 Ciudad de México