Confie is the largest independent personal lines insurance agency and broker in the United States—serving customers nationwide. In 2010, we established our Shared Services Center in Tijuana, Baja California, creating a world-class operation built to efficiently support our customers, drive innovation, and develop exceptional talent. Since then, our Mexico operation has become a vital extension of our organization, strengthening the work that powers our U.S. business and elevating the experience of customers across all 50 states. Today, more than 1,800 team members—both on-site and remote—help fuel our success with a focus on quality, consistency, and operational excellence.

Our growth reflects a deep investment in technology, continuous improvement, and—most importantly—our people. We foster an inclusive, fast-paced, and collaborative culture where employees are encouraged to grow and build long-term careers with a company shaping the future of insurance.

Learn more at www.confiemx.com

Auto Claims Supervisor





We are seeking an experienced Bilingual Auto Claims Supervisor to lead a team responsible for handling Auto Physical Damage (APD), Total Loss, Vehicle Appraisal, and Salvage-related claims operations. This role is responsible for supervising claims professionals, ensuring compliance with company standards, maintaining high-quality claim-handling practices, driving operational efficiency, and supporting team members' professional development.

Requirements
3+ years of experience within the Property & Casualty Insurance Industry.
Strong background in: vehicle damage estimating, total loss claims, auto repair processes, vehicle appraisal.
Extensive experience handling Auto Physical Damage (APD) claims.
2+ years of leadership or supervisory experience within claims operations.
Advanced English Proficiency.

Key Responsibilities

Supervise and mentor a team of Material Damage Specialists, Vehicle Appraisers, Total Loss Adjusters, and Salvage Specialists.
Ensure t

📌 Auto Claims Supervisor (México)
🏢 Confie TA Admin
📍 México