Do you have experience in IT Services? Are you passionate about the chance to bring your experience to a world-class company that is market-leading for both content and technology? If yes, we are looking for you
Join our team and be part of our Service Management team. Thomson Reuters is transforming how it supports the technology Products and Platforms delivered to customers and employees. This role will lead a high-performing team of talented specialists who provide world-class support for Commercial Engineering. You will be responsible for day-to-day operations for this team, work as part of a larger global team, and help develop and drive strategies for supporting and continuously improving our global enterprise.
This role will lead a high performing team of talented SRE specialists who provide world-class support for Commercial Engineering. You will be responsible for day-to-day operations for this team, work as part of a larger global team, and help develop and drive strategies for supporting and continuously improving our integral enterprise.
This team manages ongoing incident detection and resolution, change planning and implementation, and compliance for a portfolio of applications and infrastructure built on a variety of technologies such as Java, Linux, .net, Microsoft, relational databases, message queuing, AWS cloud services, and more.
About The Role
In this opportunity as a Technical Support Manager - Level 2 (Salesforce) you will:
Provide leadership and direction for a global technology team that operates across many Thomson Reuters applications.
Deliver reliable 24x7 infrastructure and application operations according to business expectations across the application portfolio.
Partner with application development teams to deliver operational readiness for new applications and features.
Collaborate with stakeholders such as business teams, product owners, and project management in defining roadmaps for applications and processes.
Be a key contributo
📌 Manager, Salesforce Applications Support (Ciudad de México)
🏢 Thomson Reuters México
📍 Ciudad de México
Postulate a este anuncio
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.