At Flix, we offer a dynamic work environment with competitive pay, strong growth opportunities, and a tech-driven approach to making travel more accessible, sustainable, and affordable.

As a Terminal Operations Manager, you will be part of our Operations Team, taking ownership of the day-to-day management of our terminal(s), ensuring smooth coordination of arrivals, departures, staff, and vendors. You will play a key role in guaranteeing safety, efficiency, and service quality at the terminal, while providing data-driven insights that support better decision-making across the operation.

This role requires strong leadership, hands-on problem-solving skills, and the ability to manage multiple stakeholders in a fast-paced, operational environment.

About the Role
- Manage payments to terminal service providers.
- Coordinate bays, platforms, and scheduled arrivals and departures.
- Coordinate terminal staff (assistants, supervisors, support staff), including payroll, schedules, and incident tracking.
- Oversee general terminal administration: supplies, access control, maintenance,



safety and security, cleaning, and local vendors.
- Manage auxiliary services, cleaning, and bus maintenance coordination.
- Oversee inventory management.
- Generate weekly and monthly reports on incidents, billing (payment status, pending items, discrepancies), operations, and inventory.
- Build tracking dashboards to support decision-making.
- Provide insights on recurring incidents by business partner, route, unit, or technology.

About You
- Proven experience in staff leadership and people management.
- Experience implementing and monitoring training programs and safety procedures.
- Strong ability to work with external and internal stakeholders.
- Experience in budget management and financial reporting.
- Strong problem-solving and decision-making skills.
- Excellent communication skills.
- Personal initiative, resilience, and a self-driven, goal-oriented working attitude.
- Ability to

📌 Terminal Operations Manager (Ciudad de México)
🏢 Flix
📍 Ciudad de México