Required Skills & Qualifications
- Preferred: a specialization, degree, or formal qualification in education, teaching, instructional design, or training/learning & development.
- Experience with CRM platforms (preference for Salesforce Sales Cloud) and their associated objects, fields, reporting, dashboards, and integrations.
- Experience with design and e-learning software (e.g. Adobe Captivate, Synthesia, Articulate 360, Cornerstone LMS/Galaxy)
- Experience creating and maintaining training materials in multiple formats (Word, PowerPoint, video, e-learning software).
- Advanced proficiency in Microsoft PowerPoint, Word, Excel, and Visio or process flow tool.
- Proven experience developing and delivering training to audiences ranging from small groups to 200+ participants.




- Strong instructional design and presentation skills; ability to translate technical concepts into practical guidance.
- Executive presence and communication skills for engaging senior leaders.
- Collaborative mindset; ability to work with various business stakeholders to shape learning content for specific personas.
- Familiarity with professional services business processes and governance standards preferred.

Preferred Background
- 5+ years in training, enablement, or related roles.
- Experience supporting enterprise CRM (Salesforce preferred) environments.
- Track record of driving user adoption and process improvement through training.

📌 Salesforce Trainer (Ciudad de México)
🏢 Erm
📍 Ciudad de México