Our client is a U.S.-based product company operating in the live events, retail, and industrial space. Their products are trusted by globally recognized Fortune 500 brands and they are currently in an exciting and aggressive growth phase across multiple product lines.
This is a lean, fast-moving team of 11 people that is growing fast and with plenty of room for the right person to grow with them. They care deeply about the people they bring on, and the culture reflects that — trust is given, autonomy is expected, and the people who thrive here are the ones who show up with ownership and initiative. If you're looking for a place where your work actually matters and where there's real opportunity to develop your career, this is it.
As a Sales & Customer Support Specialist, you'll be the connective thread between the sales team, the design team, fulfillment, and the customer. You'll be the person who keeps everything moving — making sure nothing falls through the cracks, customers are always informed, and the team never has to chase you for updates.
Requirements
- 2–5 years of experience in sales support, sales operations, customer support, or order management in a B2B environment
- Near-native or native English level — all client communication is in English, both written and verbal
- Proven experience managing the full order lifecycle — from quoting through fulfillment and post-sale follow-up
- CRM experience — HubSpot preferred, Salesforce or similar also considered
- Comfortable handling inbound phone calls, emails, and chat on a daily basis
- Strong attention to detail — a wrong color or a missed proof approval can have real consequences for a client
- Proactive, ownership-driven mindset — you surface issues before they escalate and you don't wait to be asked
- Experience working in a fast-paced, lean team environment where everyone wears multiple hats
- Based in LATAM and available to work Monday–Friday, 9:00 AM – 5:00 PM PST
- Must have your own e
📌 Sales & Customer Support Specialist LATAM (Ciudad de México)
🏢 Ltvplus
📍 Ciudad de México
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