This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE partner/customer office.
Who We Are:
Hewlett Packard Enterprise is the integral edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.
Job Description:
How you will make your mark:
- Owns customer operational relationship: develops & nurtures to excellent customer satisfaction.
- Grows understanding of customer at local & country level to analyze delivery requirements & contribute to customer strategic business plan.
- Contact for operational & tactical issues representing delivery of all services (all functions) to the customer: manages performance metrics, reporting, escalation & communication.
- Manages expense/cost target commitments for all service delivery requirements implementing & monitoring expense control.
- Ensures performance goals are met for all in scope services across all towers: identifying & analyzing gaps & implementing corrective action plans.
- Ability to effectively and proactively manage risk for low risk projects.
- Supports AST & all delivery organizations to timely, cost effective delivery of SLA requirements identifying & recommending optimization while managing scope, resources & coordination.
- Contributes to account service delivery plan.
- Identifies incremental revenue opportunities.
- Assures compliance with the company a
📌 Account Delivery Manager (Ciudad de México)
🏢 Hewlett Packard Enterprise
📍 Ciudad de México
Postulate a este anuncio
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.