Jetour established in 2018, is a Chinese automotive brand under the Chery Holding Group, headquartered in Wuhu, Anhui Province. Focused on producing SUVs and crossover vehicles, Jetour has quickly gained recognition for offering modern designs, advanced technology, and competitive pricing. The brand was created to target younger, family-oriented consumers, combining practicality with innovation. In a short time, Jetour has expanded its presence both domestically and internationally, positioning itself as a dynamic and ambitious player within the general automotive market.

Purpose
Support the administration and processing of warranty claims by reviewing documentation, validating claim information, maintaining accurate records, and ensuring compliance with company procedures and customer requirements. The position contributes to the timely resolution of warranty activities, supports data analysis and reporting, and collaborates with cross-functional teams to ensure efficient warranty operations and customer satisfaction




.This position is distinguished by its focus on operational execution, accuracy, and continuous learning, providing support to the warranty team while developing knowledge of warranty processes, automotive quality requirements, and customer standards

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Position Tasks and Responsabiliti
esReview and process warranty claims in accordance with company procedures and customer requirements, ensuring accuracy and completeness of supporting documentatio
n.Validate claim information by comparing warranty records, production data, and customer documentation to determine eligibility and complianc
e.Maintain accurate warranty records and update information in the applicable systems in a timely manne
r.Support the preparation of warranty reports and performance metrics, providing accurate data for analysis and decision-makin
g.Assist in the investigation of warranty issues by collecting and organizing information required by Quality, Engineering, Manufacturing, a

📌 Warranty Specialist (Ciudad de México)
🏢 Jetour Soueast México
📍 Ciudad de México