WorldStrides is the global leader in educational travel and experiential learning. The company was founded in 1967 to provide middle school travel programs to Washington, D.C. and has grown to provide a wide range of programs for more than half a million students annually to over 100 countries around the world. WorldStrides offers experiential learning programs in educational travel, performing arts, language immersion, career exploration, service-learning, study abroad, and sports. Each of these experiences helps students to see beyond the classroom and to see the world – and themselves – in new ways.
Job Description
The Program Coordinator is responsible for the management of tour details between Sales and Product Delivery teams for the K12 International lines of business. The role involves direct communication with internal staff and management and requires a close attention to detail and an ability to make business decisions confidently.
The Program Coordinator is responsible for understanding sales and operational guidelines to ensure a balance in meeting suppliers’ requirements, delivering quality tours, and meeting the expectations of the client.
Responsibilities
Assists in the coordination of tour details and ensures all deadlines between departments are met.
Assists Sales team with itinerary changes, tour customizations, general destination/product information and special requests by using knowledge of world destinations and/or communicating with general Operations teams.
Answers pricing and itinerary questions to help maximize sales, while ensuring a high margin level and maintaining the highest possible tour quality.
Acts as liaison between Production and Sales teams, ensuring that internal business rules and product standards are upheld.
Uses knowledge of products and systems to assist in improvements to operational efficiency and tour itineraries.
Develops and implements new internal processes, rules and procedures based on the
📌 Program Coordinator (Mérida)
🏢 Worldstrides
📍 Mérida
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