Job Summary
As an OSC Executive, you will play a key role in supporting high‑volume data operations across hotel contracts, supplier information, and content management.
This is a detail-oriented, process-driven role focused on ensuring that all data is accurately created, maintained, and available in our systems to support business operations. You will work closely with internal stakeholders to deliver high-quality outputs while meeting strict KPIs and service levels.
Job Responsibilities
Contract & Data Management
Review hotel contracts and modifications to ensure all information is complete, accurate, and compliant.
Upload and maintain contract data in internal systems, ensuring visibility and consistency.
Create and update supplier profiles, including commercial and fiscal details.
Maintain and update content related to contracts and suppliers.
Data Quality & Validation
Identify, track, and report errors in contracts and uploaded data.
Analyze incoming data and challenge discrepancies from an operational and commercial perspective.
Ensure all entries follow established processes and data standards.
Workflow & Performance
Manage daily workflow queues, ensuring timely and accurate processing of assigned tasks.
Consistently meet or exceed defined KPIs for productivity and quality.
Deliver work within strict service level agreements (SLAs) with high attention to detail.
Cross-Functional Support
Support Supplier Integration (SI) and SRC teams when required.
Collaborate with internal stakeholders to understand requirements and deliver accurate solutions.
Contribute to a high-performing service culture focused on quality and efficiency.
Required Skills
Strong attention to detail and commitment to data quality.
Ability to follow structured processes while applying analytical thinking when exceptions occur.
Strong time management and ability to meet deadlines in high-volume environments.
Flexibility to switch between tasks and manage multiple workflows simultaneousl
📌 Capturista de Contratos (Cancún)
🏢 Hbx Group
📍 Cancún
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