No Relocation Assistance Offered

Job Number #175220 - Del.Miguel Hidalgo, Mexico City, Mexico

Who We Are

Colgate-Palmolive Company is a integral consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.

Collections Analyst

Location: Mexico City

Role Summary

As a Collections Analyst reporting directly to the Jr. Team Lead in Mexico City, you will safeguard company assets and nurture essential B2B relationships across our US Export commercial business. In this high-impact role, you will take ownership of customer account portfolios, address complex payment escalations,



and perform precise financial reconciliations to protect organizational cash flow. Joining our dynamic Credit-to-Cash organization, you will collaborate cross-functionally with Sales and Customer Service teams to optimize Order-to-Cash processes and deliver measurable value to our growing LATAM and US Export markets.

Responsibilities

Manage the full collections lifecycle for assigned customer accounts, issuing past-due notices, contacting clients directly, and securing enforceable payment commitments
Perform detailed financial reconciliations for US Export business collections, customer deductions, aging credit balances, and processed refunds
Address complex payment term escalations and negotiate promise-to-pay agreements to optimize cash flow and mitigate financial liability
Partner cross-functionally with Sales and Customer Service to resolve critical account inquiries, clarify billing dispute

📌 CBS Credit to Cash Analyst (Ciudad de México)
🏢 Colgate-Palmolive
📍 Ciudad de México