The Jira Administrator is responsible for the day-to-day administration, support, optimization and continuous improvement of the company’s Atlassian Cloud environment, including Jira, Confluence, and Jira Service Management. In addition to routine configuration and user support, this role executes platform initiatives directed by IT leadership, including the consolidation of multiple Atlassian organizations, sites and billing accounts, the implementation of Atlassian Guard, and ongoing licensing and governance improvements. The position is expected to take ownership of assigned initiatives, work through problems proactively and apply Atlassian best practices in driving work to completion.
Responsibilities
Administer and support Jira Cloud, including project configuration, workflows, permission and notification schemes, screens, issue types, custom fields, automation rules, boards and user management.
Provide day-to-day administration and support for Confluence and Jira Service Management, including spaces, permissions, request types and knowledge base structure.




Execute Atlassian organization, site and billing consolidations in partnership with IT leadership, including user and domain migrations, license rationalization and administrative cleanup across multiple brands.
Implement and administer Atlassian Guard, including SSO and SCIM user provisioning through Okta, authentication policies and managed accounts, in coordination with IT and security.
Support Atlassian licensing, subscription and billing administration, including renewal preparation, cost optimization and the tracking and utilization of partner and Marketplace credits.
Apply and maintain governance standards, naming conventions, configuration best practices and administrative documentation across the Atlassian platform.
Partner with stakeholders to gather requirements, document needs, identify gaps and translate them into scalable system solutions.
Proactively identify and recommend opportunities to sim

📌 Jira Administrator (México)
🏢 Sembi
📍 México