* Monitor and resolve supplier process control performance issues by developing
robust quality control plans and implementing sustainable corrective actions.
* Drive permanent resolution of supplier issues reported by Vertiv plants and
by Customers.
* Initiate and lead supplier performance improvement by partnering with
supplier to identify, understand and abate issues for New Product
Introduction, First Article Inspection (FAI) and Production Part Approval
Process (PPAP) as well as Mass Production.
* Lead and own PPAP requirements associated with a change.
* Lead problem definition and reactive problem solving through containment,
identification of root cause and corrective action with Supplier Corrective
Action Report (SCAR).
* Develop 8D and supplier reports on reported issues. Communicate internally
and externally on outcomes of investigations. Work with internal teams,
including Engineering, Service, Manufacturing / Operations, Sales, Offering
Management, and Plants Quality to resolve quality issues impacting Vertiv
plant and customers.
* Ability to simplify complex information and concisely prepare both verbal and
written executive summaries to Leadership Team.
* Perform supplier on-site audits to monitor supplier Quality Management System
(QMS) compliance and effectiveness.
* Identify areas for cost reduction across assigned supplier base including
internal supplier process, quality improvements.
* Visit Suppliers to proactively see installations and document improvement
needs. Visit suppliers to understand the nature of the issue and get definite
corrective action initiated in the organization.
* Evaluate potential new suppliers by conducting on-site audits and scoring of
Quality Management System
* Monthly reporting and status updates to management on Supplier performance
and various quality initiatives to business management.
* Supports the execution and maintenance of an ISO 9001 certified Quality
Management System.
* Other responsibilit