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The Corporate Functions Technology team is recruiting 3 roles to support our existing Order to Cash and Purchase to Pay Processes to support our existing general teams.
Position Summary
Product Support serves as a critical specialist for JLL's PeopleSoft 9.2 Financial Management platform within the IT organization. This role ensures seamless business continuity through proactive system monitoring, rapid issue resolution, and comprehensive support for critical financial processes.



The successful candidate will maintain exceptional system reliability while serving as the primary technical liaison between IT and finance teams, delivering flawless support during month-end closes and collaborating on strategic enhancement initiatives.
Key Responsibilities
Production Support & System Maintenance
Issue Resolution: Analyse and resolve complex production issues within PeopleSoft Financial Modules, performing root cause analysis and implementing permanent fixes to prevent recurrence.
System Monitoring: Proactively monitor system performance, data integrity, and user experience to identify and address potential issues before they impact business operations.
Incident Management: Respond to user-reported issues, prioritize based on business impact, and coordinate with technical teams to ensure timely resolution.
Configuration Management: Review, test, and implement system configuration changes to optimize performance and meet e

📌 Director, Technology Product Management (Ciudad de México)
🏢 Jll
📍 Ciudad de México