**Responsibilities**:
- Develops training programs and learning materials using a variety of learning methodologies designed for classroom, self-directed and web-based delivery mediums; integrating adult learning theory and creativity into all design elements for the creation of an interactive and effective learning experience.
- Determines and develops appropriate training solutions for assigned projects, based on the outcome of analyzing business needs, performance goals, and audience.
- Creates measurement strategy for client solutions to include the overall assessment approach.
- Designs and develops of data collection tools and methods to measure the impact of training.
- Is responsible for all other duties assigned.
**Qualifications**:
- 5-8 years of experience in instructional design experience
- Experience in the banking, mortgage, and/or financial services industry
- Consistently demonstrates clear and concise written and verbal communication skills
- Proficient in Microsoft Office with an emphasis on MS Excel
- Self-motivated and detail oriented
**Education**:
- Bachelor’s/University degree or equivalent experience




- 3-5 years of experience in instructional desing
- +2 years of experience managing people
- Outstanding leadership skills
- Able to work under preasure and deal with tight deadlines
- Excellent written skills: both writing & spelling
- Synthesis capacity
- Demonstrable graphic design knowledge and skills
- Adobe Suite, Camtasia, Lectora, Questionmark, Brainshark
- Well organized
- English: intermediate to advanced (necessary)
- **Job Family Group**:
Human Resources
- **Job Family**:
Talent, Development, Learning & Diversity
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.
View the **EEO Policy Statement**.
View the **Pay Transparency Posting

📌 Manager de Diseño Instruccional (Ciudad de México)
🏢 Citi
📍 Ciudad de México