Job Description
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The jobs listed are examples of the typical kinds of positions that Costco may hire for when openings exist. The listing does not mean that any positions are currently open or available at Costco.
Position Summary
Responsible for performing exams, taking ear impressions, fitting, cleaning, adjusting, and ordering hearing aid products and supplies. Performs front desk duties, provides a high level of member service, and maintains our culture, core values, and ethics.
Job Duties
Achieves benchmarks and goals, using methods/strategies that are consistent with the Code of Ethics
Mentors employees enrolled in the Hearing Aid Apprentice Program (HAAP). Provides mentoring and hands-on training that aligns with the HAAP curriculum. Follows Costco’s training guidelines and reviews opportunities and successes with apprentice each week.
Provides prompt courteous member services and responds to any customer problems. Properly trains customers in caring for their hearing devices,



such as intrinsic cleaning and brushing.
Communicates with members via phone providing general information about the hearing aid department, general troubleshooting guidance, and schedules member appointments.
Performs administrative duties consisting of using the office management system to maintain member records and schedule appointments, maintains department inventory, orders supplies, answers phone calls and returns calls left via voicemail.
Assists members with scheduling appointments, answering questions about products and services, device evaluation and services as allowed by state law.
Checks in and stores all daily receivings, including assembling and/or charging member devices for delivery.
Performs Hearing Aid Dispenser duties consisting of member consultations and exams. Uses equipment within the department to conduct testing and ear impressions in a manner which is safe to the member and

📌 Licensed Hearing Aid Dispenser (Las Enramadas)
🏢 Costco Wholesale
📍 Las Enramadas