**Provide Post-implementation services to new and existing customers**
- _Orient and guide Customers to the NetSuite Planning and Budgeting leading practices as applied to their business need _
- _Document and analyze any unique business requirements outside of the leading practices _
- _Provide solutions and their validation as part of the client engagement _
- _Work with customers to remediate highest priority gaps that can be delivered within the desired timeline and according the level of service _
- _Perform offline tasks that are included in the case management and resolution _
- _Attend internal and customer meetings and provide status on progress of activities, deliverables, and quality control**Contribute **to internal initiatives and Team Development**
- Actively participate in initiatives to improve leading practices and internal delivery artifacts
- Contribute with the mentoring, onboarding, and expanding knowledge of the members of the team Participate in SME program / Pods in area(s) of interest and expertise
**Focus **on **Continuing **Education**
- Consistently updates skills/knowledge to enhance the current role via formal Trainings or personal learning sessions
- Contribute to internal NSPB knowledge share Be fully versed on functionality released with each new product upgrade
**Requirements**:
- EPM Solution Consultant with 4+ years of experience in the planning/consolidation streams
- Hands on Implementation experience or Support in EPM products
- Good project/support experience on EPM Cloud Products
- NSPB/EPBCS/PBCS/FCCS/ARCS/TRCS
- Demonstrated ability to perform both functional and technical aspects involved with NSPB with emphasis on leading engagements from start to finish.
- Regularly exceeds personal utilization targets on a quarterly basis
- Exceeds Customer Reference Targets and Customer Satisfaction Survey Score Targets
- Demonstrates ability to manage multiple accounts simultaneously with high level of customer satisfaction
**Education**
- Bachelor’s degree in Computer Science, Engineering, Accounting, Finance or Business Administration