If you’re looking for a career where you can make a real impression, join our Global Service Center (GSC)- HSBC and discover how valued you’ll be.
We are currently seeking an experienced professional to join our team in the role of
Head of IBM Z Mexico, Core Enterprise Platforms
Role purpose
The Head of IBM Z Mexico will manage teams from multiple disciplines to support the day-to-day operations of the IBM Z platform in Mexico. IBM Z is one of the critical platforms in HSBC supporting the Core Banking, Integral Payment, Mobile Banking and other important business services.
There will be multiple functions within the role which will include IBM Z hardware, software, network, storage, performance, middleware including CICS, DB2 and zCEE with the objectives to closely working with the IBM Z Global teams to continuously improve the operational resiliency, observability, security and compliance of the platform and support the initiatives that add values to HSBC in achieving its global strategies and objectives.
Main activities:





Ownership of the IBM Z platform in Mexico for multiple technology pillars including hardware, software, storage, network, performance, OLTP, DB and zCEE.
Manage the infrastructure services of IBM Z platform including but not limited to product deployment and implementation, incident and problem management, change management, monitoring and alerting and production support.
Align with the global best practice, engineering vision, strategies, policies, processes and procedures for IBM Z platform to aid and improve performance and quality of services.
Ensure that global strategies and processes are in place to meet platform objectives and operational needs in terms of price, quality and delivery targets.
Manage stakeholders’ expectations and working relationship with the teams with focus on transparency and collaboration.
Foster relationships/partnerships with key stakeholders including local business and application teams to ensure the platform servic

📌 Head of IBM Z, Core Enterprise Platforms (Ciudad de México)
🏢 HSBC Global Services
📍 Ciudad de México