Associate Client Executive Manager
Are you passionate about the chance to bring your experience to a world-class company that is market-leading for both content and technology? If yes, we are looking for you

Join our team The Associate Client Executive Manager leads their team of Associate Client Executives in the client management, retention and up-sell of online and solutions products through digital experiences and outbound telephone calls to existing law firm customers. The Manager will direct their team to achieve successful attainment of their renewal and up-sell goals on a monthly basis for the Small Law Firm channel.
About the Role
In this opportunity as a Associate Client Executive Manager you will:
Maximize total revenue retention and growth by promoting the renewal and up-sell of industry leading online legal research products, print bundles and solutions through digital experiences and outbound calling efforts using a consultative and solutions based sales approach
Recruit,



coach and develop an effective team of Associate Client Executives capable of delivering renewal and up-sell quotas and driving key product sales.
Direct team members on their pipeline management and forecasting.
Work with Marketing on campaigns, incentives and promotions and ensure focus toward attainment of channel goals and objectives.
Partner with Field Sales and Inside Sales Management to ensure alignment with renewal, sales and revenue objectives.
Monitor performance through call monitoring, personal interaction, activity review and other measures to ensure customers are receiving prompt, courteous and efficient service.
Collaborate and partner with sales support channels; Marketing, Field Sales, Inside Sales, Finance, Human Resources etc; to enable maximum opportunity to successfully attain goals.
Proactively identify and respond to issues in the department that affect teamwork and goal attainment. Provide innovative and creative solutions, in addition to leveraging peers, in

📌 Associate Client Exective Manager (Ciudad de México)
🏢 Thomson Reuters
📍 Ciudad de México