10 ago
|
Capgemini
|
Ciudad de México
10 ago
Capgemini
Ciudad de México
FBS – Farmer Business Services is part of Farmers operations with the purpose of building a general approach to identifying, recruiting, hiring, and retaining top talent. By combining international reach with US expertise, we build diverse and high-performing teams that are equipped to thrive in today’s competitive marketplace.
We believe that the foundation of every successful business lies in having the right people with the right skills. That is where we come in—helping Farmers build a winning team that delivers consistent and sustainable results.
Since we don’t have a local legal entity, we’ve partnered with Capgemini, which acts as the Employer of Record. Capgemini is responsible for managing local payroll and benefits.
What to expect on your journey with us:
A solid and innovative company with a strong market presence
A dynamic, diverse, and multicultural work environment
Leaders with deep market knowledge and strategic vision
Continuous learning and development
Provides onsite deskside support and resolutions for challenging technical issues relating to client systems. Performs root cause analysis by utilizing problem determination and analytical skills relating to applications, hardware, access, connectivity, security, database, mobile devices, and peripherals. Assists with hardware installations, imaging, and troubleshooting of end-user devices. Leads minor projects such as department initiatives, compliance reports, and roadmap items. Creates and modifies knowledge base articles and technical documentation as needed. Provides exceptional customer service while ensuring minimal disruption to the business. Collaborates internally and externally relative to their department while being customer-focused.
Responsibilities
Provide onsite deskside support for end-user devices, including desktops, laptops, printers, and peripherals.
Perform hardware diagnostics, repairs, and replacements as needed.
Install, configure, and troubleshoot operating systems, application
📌 FBS IT Support Engineer (Ciudad de México)
🏢 Capgemini
📍 Ciudad de México