The Practice Manager is primarily responsible for establishing their practice as a premier destination for all vision needs within the community, build the team member experience/practice culture, gain market share, drive top-line and profitability growth, deliver key performance metrics while executing superior patient experiences. The Practice Manager will establish high standards of performance and operational excellence through leading their team, building high performing talent, and adherence to all policies and procedures.
Duties/Responsibilities
Drive quality and improvement to meet or exceed all key performance indicators.
Demonstrates comprehensive knowledge of the eye-care practice operations, processes, policies and the capability to transfer knowledge to produce superior sales and business results.
Drives performance through focus on key company initiatives; partnering with team members to improve patient journey resulting in increased revenue, increasing efficiencies, and reducing practice expenses.
Exhibit strong business acumen centered on continual improvement and execution of best practices for growth.
Hosts daily huddles and weekly team meetings to celebrate successes and address areas of opportunity.
Follows workforce management guidelines to develop staff schedules and patient flow for the site.
Consistently establish clear expectations, train, coach and develop team to perform the job with excellence and accountability.
Builds talent within practice in partnership with Managing Doctor; coaches team members through regular weekly 1-on-1 discussions, creates development plans, utilizes progressive discipline process when necessary.
Perform administrative duties to include cash, payroll, inventory management, technical application and understanding.
Interfaces with the support center and department leads to ensure site resources are being deployed effectively from finance, operations, marketing, and training perspective.
Looks for innovative ways
📌 Practice Manager (Tlachichilco)
🏢 Total Vision
📍 Tlachichilco
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