We're looking for a proactive, community-minded professional to help run the day-to-day operations of our Game Tester platform. In this multi-faceted role, you'll support tester communities across Discord, email, and in-platform channels, review and refine test submissions to ensure quality standards are met, and act as a key point of contact for clients — guiding their testing requirements and helping troubleshoot issues when submissions fall short. You'll balance hands-on ownership with cross-functional collaboration, working closely with support, community, and client teams to keep testing running smoothly, testers engaged, and clients confident in the value we deliver.
Please note this is a temporary 6-month contract with possibility for extension or permanent employment.
What You Will Do:
Test Coordination
Review and test each submission for approval.
Monitor and manage live test invites.
Cooperate directly with clients to deliver the best results for their needs.
Own and manage designated client accounts as required.
Manage and support testers during testing phases.
Create Discord servers or channels to account for test needs.
Tester Reviews
Review and rate all tester feedback submitted on the platform.
Regularly review testers for promotion or demotion in our VIP programme.
Create guidance and best practice documentation for testers.
Revoke tester feedback and issue warnings for poor behaviour on platform.
Community Management
Engage with community directly to keep discussion active and heathy.
Moderate discussion and enforce server rules.
Work with helper and moderation volunteers.
Set up and organise social events, competitions, and game nights.
Set up and award winners of weekly giveaways.
Announce new updates and features, engaging the most interest as possible.
Social Media
Monitor game release dates and supply information to colleagues for creation of launch trailers.
Scour social media looking for developers attempting to recrui
📌 Test Coordinator (Ciudad de México)
🏢 Lionbridge Games
📍 Ciudad de México
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