**JOIN OUR TEAM!**
At KOUD we are looking for a Program Manager that meets the following characteristics:
- Bachelor's degree in business, operations or a related field required.
- 7+ years of experience in business and IT, program and project management
- 5+ years of experience in the Financial Services Industry preferred
We offer:
- Remote work
- Legal Benefits
- Mixed salary
- Continuous training
- Option to contract for an indefinite period
Job-Related Experience:
- Working understanding of business financial practices and accounting
- Strong experience in data-driven management, metrics and reporting
- Excellent ability to lead and motivate teams of 10+
Additional Skills/Knowledge:
- Operational consulting experience is valuable
- Solid ability to understand complex business and technical concepts and make balanced judgments when faced with trade-offs
- Strong problem-solving skills and ability to build consensus
- Exceptional communication and presentation abilities to interact at all levels of the clients from C-level to technical and operation levels
- Solid thought leadership and the ability to influence others through collaborative efforts
- An ability to quickly establish credibility and rapport with a broad set of constituencies
- Strong results orientation a demonstrated track record of success in effectively complete tactical activities.
As a Client Program Manager, you can look forward to:
- Champion and execute client delivery and service processes to manage client initiatives
- Champion voice of customer feedback for end-to-end client satisfaction and engagement




- Develop strong client relationships and identify opportunities to better support their business objectives
- Ensure alignment with key organizational partners, including executive leadership, sales, marketing, operations,
finance, legal, and others to ensure aligned business success
- Provide feedback to Credit Processing Leadership team regarding ideas for new offerings and client needs based
on synthesizing intakes through the delivery and service process
- Map out and execute strategies that will enable scaled adoption of products across key customers
- Identify improvement opportunities to gain efficiencies in project methodologies, deliverables, reporting and training
to mature capabilities in service and delivery
- Actively lead the development of strategies and programs for large, strategically important regional and general
clients
- Understands client business requirements, desired business outcomes and implements solutions
- Leads the compilation of project requirements
- Manages client projects and provides project consultation in partnership with the client
- Liaison between client and work team in support of client initiatives
- Provides consultation on product best practices and insights into product capabilities.
- Provides product expertise on usage and functions
If you are interested, please attach your CV and answer the questions below
**Job Types**: Full-time, Temporary
Contract length: 6 months
Pregunta(s) de postulación:
- How long have you worked as a Program Manager?
- What would be your availability to start activities?
- Please indicate your salary expectations
Work Location: Remote

📌 Program Manager (México)
🏢 Koud
📍 México