Req ID: 136085
Remote Position: Hybrid
Region: Americas
Country: Mexico
State/Province: Actual Leon
City: Monterrey

GENERAL OVERVIEW

Functional Area: Information Technology (ITM)
Career Stream: IT Solutions (SOLN)
Role: Specialist (SPE)
Job Title: Specialist, IT Solutions
Job Code: SPE-ITM-SOLN
Job Level: Band 8
Direct/Indirect Indicator: Indirect

SUMMARY

The Specialist, IT Solutions will engage with site business functions to
identify and advocate business process improvement opportunities through the use
of IT solutions. Collect, analyze, develop, document and communicate business
requirements, and work with various IT teams to develop and deliver solutions.
Provide support and user training on selected systems (for example SFC, ERP and
local applications). Participate in IT projects in various capacities, including
project coordination and management.

DETAILED DESCRIPTION

Performs tasks such as, but not limited to, the following:

* Engage with community to explore opportunities for the use of IT solutions
* Gather and document business requirements




* Work with various IT teams to develop and deliver IT solutions
* Respond to system problems by analyzing the issue and determining the next
course of action
* Provide system training to end users
* Participate in and lead various IT projects as required

KNOWLEDGE/SKILLS/COMPETENCIES

* Strong customer service orientation
* Leadership and teamwork skills.
* Good ability to plan projects and tasks.
* Project management skills.
* Good analytical, technical, troubleshooting and problem solving skills.
* Good communication, documentation (including flow charting) and presentation
skills.
* Understanding of an electronic manufacturing environment, materials and
processes.
* Understanding of SCM, shop floor control and ERP applications.
* Solid knowledge of the business area to be supported and a solid
understanding of its associated business processes.
* Strong understanding of software development life cycle concep

📌 08 - Specialist, IT Solutions (Monterrey)
🏢 Celestica International
📍 Monterrey