We're looking for a Driver Growth & Operations Manager who is obsessed with
scaling, solving complex problems, and building high-impact operations.

You'll own the strategy behind how thousands of drivers join, engage, and stay
on our platform—working at the intersection of Growth, Operations, Data,
Product, and Leadership, while partnering directly with regional teams in Hong
Kong to shape the future of our marketplace.

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What you'll own
* Define and execute Mexico's Driver Growth & Retention strategy.
* Lead a high-performing Driver Operations team, turning data into actions that
move key business metrics.
* Build acquisition programs that attract the best drivers and create an
outstanding onboarding experience.
* Design initiatives that improve driver engagement, loyalty, and overall
experience.
* Collaborate with Sales to create tailored operational solutions for strategic
corporate clients.

You're probably a great fit if you...
* Have experience in ride hailing, last mile
* Love solving ambiguous, high-impact business challenges.
* Think with data and act with speed.




* Know how to inspire and develop high-performing teams.
* Enjoy building processes from scratch and continuously improving them.
* Thrive in fast-paced, ever-changing environments where execution matters.

What we're looking for
* 5+ years of experience leading Operations teams focused on Supply and
Retention within the ride-hailing, last-mile delivery, and startup
industries.
* Strong experience with: Supply Operations (drivers/couriers), Marketplace
balance (supply-demand).
and Operational KPIs (Fulfillment, Completion Rate, Acceptance Rate,
Cancellation Rate, ETA, Utilization).
* Experience in logistics, mobility, e-commerce, or marketplace businesses is a
big plus.
* Strong analytical mindset with advanced Excel skills.
* Proven people leadership experience.
* Fluent English (B2-C1)

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$90,000 - $110,000 a month

Here’s what we offer:

* Competitive salary to negotiate depending on experi

📌 Driver Operations Manager (Ciudad de México)
🏢 Lalamove
📍 Ciudad de México