Manages the relationship with the assigned business/function and serves as the interface between the business and the IT organization on a regional and global basis
Troubleshoot and resolve issues related to IT infrastructure located in the factory
Maintain a versátil work schedule to coordinate support during non-working hours
Develop Division/Region/function IT strategy and IT budget according to business strategy and alignment with IT governance and impacted CoEs
Manages ongoing Business relationship management (incl. status and KPI reporting, escalations, budget topics)
Identifying, evaluating and gathering business needs and determining solutions to business problems and/or options for improving business systems
Ensuring the effective use of information systems to meet the needs of the business (heavy dependency on SAP capabilities and functions in a manufacturing and logistics setting)
Providing consultancy for business challenges/situations – proactively engaging and participating in workshops and meetings with business stakeholders to identify where processes can be streamlined, automated or improved through IT tools and technology.
Ongoing support of development activities and maintenance of tools
Support BU functions with new process development / enhancement opportunities
Living the ownership culture by taking responsibility as the IT demand manager for the EP Cd. Juarez factories
Support product owner to write user stories and prioritize strategic demands that generate the maximum value and productivity
Seek opportunities to extract more value from the existing IT value centers, experts, and services that already exist
Promote local ownership and usage of the existing tools through training and documentation
Networking across the IT ecosystem to look for opportunities to benchmark best practices, reuse of existing IT services
Leverages deep process know how of business process for consultancy of process
📌 IT Business Partner (Ciudad Juárez)
🏢 Siemens
📍 Ciudad Juárez
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