This candidate must permanently reside in one of the following locations in
Mexico, applications outside of this region cannot be considered: Mexico City,
State of Mexico, Jalisco, Actual Leon, Queretaro, Puebla, Aguascalientes

Job Summary

The Sales Commission Analyst II is responsible for the day-to-day administration
of Rackspace's sales compensation programs, ensuring timely, accurate, and
compliant commission processing. Reporting to the Sales Compensation Manager for
the Americas, this role partners closely with Sales Operations, Finance,
Payroll, HR, and Sales leaders to administer incentive compensation plans,
resolve commission inquiries, maintain compensation data, and support ongoing
process improvements.

The Analyst II plays a key role in delivering an exceptional seller experience
by ensuring commission calculations are accurate, issues are resolved promptly,
and compensation processes support Rackspace's Go-to-Market strategy.

Key Responsibilities

Key Responsibilities

Sales Compensation Administration





· Administer assigned sales compensation plans in accordance with approved
plan documents and policies.

· Calculate, validate, and process monthly and quarterly commission
payments.

· Review commission calculations for completeness and accuracy prior to
payroll submission.

· Investigate and resolve commission discrepancies, exceptions, and
inquiries from sales employees and managers.

· Support commission adjustments, true-ups, recoveries, and manual
calculations when required.

Incentive Compensation Systems

· Maintain employee, territory, quota, crediting, and compensation data
within the Incentive Compensation Management platform (Captivate IQ).

· Assist with data validation, system testing, and periodic system
updates.

· Identify data quality issues and partner with Sales Operations and HR to
resolve discrepancies.

· Support system enhancements and process improvement initiatives.

Reporting & Analytics

· Prepare recurring commission repo

📌 Sales Commission Analyst II (México)
🏢 Rackspace Technology
📍 México