Home Care Operations Coordinator (Ciudad de México)

Home Care Operations Coordinator (Ciudad de México)

10 ago
|
Koltin
|
Ciudad de México

10 ago

Koltin

Ciudad de México

At Koltin, we're redesigning how we care for our parents, grandparents, and loved ones — with the goal of helping them stay healthy, active, and independent for as long as possible. We do this through our health memberships, which integrate:
Clinical care focused on prevention
Major medical expense coverage
Wellness and community programs
We are the first company in Mexico dedicated to protecting older adults from age 50 to 84. We are growing rapidly across the country with a clear purpose: to transform the healthcare experience for the older adults — making it more human, accessible, and dignified.

About the Role
You are the operational backbone of Koltin's Home Care unit. You make sure things actually happen: nurses are deployed, tools are built, systems work, and that we’re always ready to grow. You’ll be joining a high performance culture with real ownership, data driven and with bias towards action.
We're building a lot of things from scratch. This is not a role for someone who needs a manual before they start -> it's for someone who writes the manual.





You're a good fit if you:
Take full ownership of problems and figure out how to solve them without being told how.
Have built things that generate real value: tools, systems, or workflows that others rely on and actually use — not just reports that people scroll by.
Are genuinely comfortable moving from an administrative errand to optimizing a spreadsheet on the same day.
Thrive in ambiguity — you enjoy building structure where there is none.
Care about getting the data right because you understand that operational quality and data quality are the same thing.
Are a do-er by nature.
You’re comfortable with change. Today we might be doing this, tomorrow we might be building a hospital at home (literally).
Have advanced Google Sheets / Excel — formulas, operational dashboards. Non-negotiable.

Responsibilities
Manage the team’s task board throughput: tasks closed on time, WIP controlled, backlog status organized.

📌 Home Care Operations Coordinator (Ciudad de México)
🏢 Koltin
📍 Ciudad de México

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