As a Data Collection Associate I you will work with suppliers and customer contacts to obtain copy invoices, which can come via various mechanisms, setting up on-going collection methods that minimize customer involvement and effort. Provide consolidated report showing collection status, issues and actions
What will you do?
Collecting invoices from supplier website(s)
Collecting invoices from supplier(s) by email, where website access is not available / provided
Collecting invoices from customer portal, subject to suitability
Chasing facility contact(s)
Requesting invoices from Client
What are the key skills we are looking for?
Integrity: demonstrates compatibility with Company Values
Initiative: recognizes and acts on what needs to be done without being asked
Honesty: transparent in the interactions with other employees, prospects, clients, etc.
Leadership: identifies issues and opportunities and drives progress to bring these to a close, challenges others on moving the client’s energy program forward, all without being asked
Analytical skill:
has the ability to sort through information, spot issues, deduct root causes and drives towards timely resolution.
Thoroughness: pays close attention to detail and produces accurate work in a timely fashion
What qualifications will make you successful?
Know and handle functions in CBMs and RA.
Knowledge of Advanced English
Computer literate in a Microsoft Office environment (i.e. Word, Excel, Outlook)
Bachelor’s degree or equivalent experience
Strong customer service, analytical and organizational skills
Strong communication and composition skills, specifically with plant and corporate level management
Be able to prioritize and manage the collection service
Ability to maintain good communication and relationship with Utilities, Suppliers and Customers.
Knowledge of invoice search methods for Client disposition.
Know and master the process to activate accounts for the Data Collection service.
Sense of Guidance for the cr
📌 Data Collection Associate I (México)
🏢 Schneider Electric
📍 México
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