eCommerce Support Manager
This role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office.
Who We Are:
Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.
Job Description:
About the Role
The Digital Commerce & Customer Success Manager plays a critical role in accelerating digital revenue growth and delivering exceptional customer experiences across the digital quote-to-order journey.




The role combines digital commerce expertise, customer success, data-driven decision making, and AI-enabled capabilities to help customers and sales teams maximize value from HPE's digital platforms and services.
Acting as a trusted advisor, you will leverage customer insights, analytics, automation, and digital tools to increase adoption, optimize purchasing experiences, identify growth opportunities, and drive scalable business outcomes.
Working in a integral, cross-functional environment, you will partner closely with customers, sales teams, product organizations, and technology teams to simplify processes, improve customer outcomes, and support business growth.

What You Will Do:

• Lead Digital Commerce Growth: Own the expansion of digital revenue by driving adoption of eCommerce and self-service channels, embedding them as the primary engine for scalable growth.
• Own Digital Experience & Conversi

📌 eCommerce Support Manager (San Pedro Tlaquepaque)
🏢 Hewlett Packard Enterprise
📍 San Pedro Tlaquepaque