Full commitment to the following non-negotiable fixed schedule is required:

Work Days: Tuesday to Saturday.

Days Off: Sunday and Monday.

Work Hours

Tuesday to Friday: 2:00 PM to 10:00 PM.

Saturdays: 10:00 AM to 6:00 PM.

Clinical and Operational Expertise

Required to hold a Bachelor’s Degree in Psychology with a valid Professional License (Cédula Cualificado). A Master’s degree is highly preferred
At least 3 years of direct clinical practice with a solid, verifiable foundation in Cognitive-Behavioral Therapy
Advanced English level (C1/C2). You are comfortable conducting therapy sessions, understanding complex idioms, and writing technical reports in English
You navigate digital tools like Salesforce, Google Suite, and telehealth platforms with ease
You thrive in fast-paced environments and possess the multicultural sensitivity needed to support a diverse, international workforce
Demonstrated ability to work fast and under pressure to meet 24-hour Critical Incident SLAs

Summary

We are looking for an experienced, resilient,



and passionate Bilingual Emotional Consultant to join our clinical operations team in Mexico City. In this role, you will be the primary point of contact for employees from our corporate clients facing acute mental health challenges. You will operate in a high-volume, fast-paced environment providing immediate crisis containment, brief evidence-based interventions, and case management in both English and Spanish.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, summarizing interviews, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

We offer a fast-growing professional environment with competitive compensation and benefits above those required by Mexican law.

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📌 Bilingual Emotional Consultant (Ciudad de México)
🏢 Lyra Health
📍 Ciudad de México