We are looking for a Senior Business Analyst to join the PyME Origination team.
The team is responsible for building digital onboarding products for business customers. One of its key areas is account opening for persona moral — the Mexican legal entity classification for incorporated businesses — one of the most technically complex products in our portfolio. It combines corporate document processing, KYB verification, electronic signature with e.firma, regulatory requirements for remote onboarding, and integrations with internal systems and external data providers.
The product has already been launched and is entering its next stage of growth. In this role, you will take ownership of the end-to-end onboarding funnel for persona moral, continuously improving conversion, customer experience, and operational efficiency. You will work at the intersection of product, analytics, engineering, compliance, risk, legal, and operations, combining business analysis with strong product thinking and data-driven decision making.
Challenges that await you:




Owning the end-to-end onboarding funnel for legal entities, from landing page to the customer's first successful transaction
Identifying bottlenecks in the customer journey, analyzing drop-off points, and prioritizing initiatives to improve conversion
Working directly with data using SQL and BI tools to evaluate opportunities and measure product performance
Designing and running experiments to optimize onboarding flows, including A/B testing and funnel improvements
Gathering and documenting business requirements, user stories, process models, and integration specifications
Driving complex cross-functional initiatives involving Engineering, Compliance, Risk, Legal, Operations, and external vendors
Defining and monitoring operational metrics, dashboards, and SLAs for the onboarding process
Supporting the development of new capabilities, including document processing, electronic signature flows, account upgrades, and additional bus

📌 Business Analyst Senior (México)
🏢 Plata Card
📍 México