As a successful family-owned company on a path to integral growth, the Brose Group offers challenging responsibilities and exciting career opportunities to performance-driven, skilled specialists with solid professional knowledge and proven career expertise who wish to contribute to our company’s success.

Your Tasks

Coordination and management of customer complaints
Escalations and strategy
Management of department KPIs (customer complaints, failure costs)
Team coordination

Your Profile

3 to 5 years o experience in quality within automotive industry
Effective communication
Advanced problem solving skills
Team management
Experience working directly with customers
English fluent
Leadership skills
Experience dealing with customer complains

We offer you a modern working environment with our Brose working world

Brose offers a high-tech work environment and a wide range of benefits. Along with competitive performance-based compensation and health insurance,



our employees also benefit from attractive social and family-oriented programs throughout our North American locations*. Our benefits packages include comprehensive medical, insurance. Brose also provides educational assistance and a variety of community outreach, family, and sporting events. Flexible working hours and a collaborative work environment give our employees the freedom to balance work and personal life. Brose believes in investing in people. We offer a wide range of development programs with great opportunity for individual growth through training, international or regional assignments and tailored career paths. Our objective is to provide our employees the tools necessary to live a balanced life, experience a rewarding work environment and contribute to our surrounding communities.

Benefits package may vary slightly per location

📌 Quality Coordinator (México)
🏢 Brose North America
📍 México