This is a remote position.
Please read the full post description before applying.
About Logotech
Logotech is a leading distributor of promotional products, serving businesses of all sizes. We are committed to exceptional customer service, offering a vast selection of quality products while leveraging technology to fuel our growth.
We value work-life balance and strive to foster a positive, supportive environment where our team can flourish both personally and professionally.
Position: Customer Service Representative
We are seeking dedicated Customer Service Representatives to join our dynamic team. This is a permanent remote position, Monday–Friday, 9:00 AM–6:00 PM (U.S.-compatible time zones required).
This is an excellent opportunity to build a stable, long-term career in a fast-growing company that values professionalism, reliability, and customer satisfaction.
Idóneo Candidate
• Positive, friendly, and proactive attitude
• Able to work independently with minimal supervision
• Strong communication and interpersonal skills
• Detail-oriented and organized
• Calm and solution-focused in a fast-paced environment
• Customer-first mindset with a genuine desire to help
Requirements
Daily Duties & Responsibilities
• Respond to inbound customer inquiries via phone and email
• Provide product information, pricing, and order status updates
• Assist customers with order placement and modifications
• Coordinate artwork approvals and order confirmations
• Troubleshoot issues and resolve customer concerns efficiently
• Maintain accurate records in CRM software
• Collaborate with internal teams to ensure timely order fulfillment
• Stay informed about products, promotions, and company processes
Required Education & Experience
• Previous customer service experience (B2B preferred)
• Experience in the Promotional Products industry is a plus but not required
• Minimum two years of customer service experience
• Associate degree or higher preferred
Required Skills
• Excellent En
📌 Customer Service Representative Remote Position (México)
🏢 Logotech
📍 México
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