Senior PMO / Program Manager – Retail & eCommerce Technology
? Location: Polanco, Mexico City
? Work model: 100% onsite
? Engagement type: Contractor
? Compensation: Up to USD $4,000 per month
? Benefit: Private major medical insurance
KogniVera is looking for a Senior PMO / Program Manager with strong experience leading enterprise technology programs within the Retail and eCommerce industry.
The selected professional will be responsible for governing multiple strategic initiatives, providing executive visibility, coordinating technical and business teams, and ensuring projects are delivered within scope, budget, timeline, and quality expectations.
Key responsibilities
Manage a portfolio of Retail and eCommerce technology projects.
Establish and maintain PMO governance, standards, templates, and reporting routines.
Lead steering committees and provide executive-level project and portfolio reporting.
Manage integrated roadmaps, budgets, forecasts, resources, risks, issues, dependencies, and change requests.
Coordinate Product, Business Analysis, Development, QA, Architecture,



Infrastructure, Data, Security, Operations, vendors, and offshore teams.
Support project estimation, prioritization, resource planning, and delivery baselines.
Monitor KPIs, milestones, critical paths, and business outcomes.
Manage vendor performance, escalations, and recovery plans.
Oversee projects from discovery and planning through implementation, go-live, stabilization, and closure.
Mandatory requirements
10+ years of experience in Project, Program, Portfolio, or PMO Management.
Strong experience leading Retail and/or eCommerce technology programs.
Proven formal PMO governance experience, including:
RAID management
Steering committees
Budget and forecast control
Portfolio prioritization
Resource and capacity planning
Dependency management
Change control
Executive reporting
Experience coordinating cross-functional technical teams and external vendors.
Strong understanding of Agile, Waterfall

📌 PMO / Program Manager – Retail & eCommerce Technology (Ciudad de México)
🏢 KogniVera
📍 Ciudad de México