EPAM is a leading general provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

We are looking for an Automation Anywhere Engineer to join our team. In this role, you will lead the modernization of end-user support platforms by executing a robust Governance Framework for Automation and AI. You will coordinate and direct internal teams and select vendors to deliver scalable, secure AIOps solutions, aligning with enterprise architecture and eliminating technical silos.

Responsibilities

Define and enforce development frameworks and governance standards for Automation Anywhere,



including agentic automation and AI solutions, while ensuring third-party compliance with quality and security standards
Act as technical lead and manager for internal teams, overseeing deliverables, validating architectures, and ensuring SLA compliance
Develop and implement AI strategies by leveraging GenAI tools such as Copilot, ChatGPT, and AEX, along with Azure services, to optimize incident resolution and improve operational efficiency
Analyze business needs and select optimal automation paths across RPA, scripting, and AI for each requirement, preventing tool redundancy
Execute proofs of concept (PoCs) and intervene in technical projects to ensure viability and success for medium to high complexity initiatives
Audit, consolidate, and centralize fragmented automation efforts into a well-documented and robust ecosystem

Requirements

At least 5 years of relevant professional experience

📌 Automation Anywhere Engineer (México)
🏢 Epam Systems
📍 México