Field Application Engineer
Location: Mexico (Remote)

About the Role
FJDynamics is looking for a Field Application Engineer based in Mexico to support our local customers and distributors. In this role, you'll work closely with our Sales, Product, and R&D; teams to provide technical support, deliver product training, solve customer issues, and help improve our products based on real customer feedback.
If you enjoy working directly with customers, solving technical challenges, and supporting innovative agricultural technology, we'd love to hear from you.

What You'll Do
Provide remote and on-site technical support for product installation, software usage, calibration, troubleshooting, and daily operation.
Identify, document, and summarize common technical issues, and work with the R&D; team to support analysis and resolution.
Gather customer feedback, local market needs, and product improvement suggestions, and share them with the relevant internal teams.
Prepare and maintain technical documentation, including product manuals, installation guides, FAQs, and knowledge base articles.




Deliver product and technical training for local distributors, dealers, and business partners.
Support the R&D; team with localization testing and validation of new products, software, and product features.
Complete other technical support tasks assigned by the line manager.

What We're Looking For
Bachelor's degree or above in Engineering, Agricultural Engineering, Mechanical Engineering, Automation, Electronics, or another relevant technical discipline.
Professional working proficiency in English, with strong written and verbal communication skills.
Strong technical aptitude and the ability to understand and explain technical products, systems, and operational processes.
Previous experience in field service, application engineering, technical support, or after-sales service is preferred. Experience in agricultural machinery or agricultural technology is a strong advantage.
Strong communicat

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