Allianz Partners
Is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance.
Our products are embedded seamlessly into our partners’ businesses or sold directly to customers and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel and Allianz Care. Present in 75 countries, our 21,100 employees speak 70 languages, handle over 71 million cases each year, and are motivated to go the extra mile to offer peace of mind to our customers around the world.
We're looking for our new members
This role is acting as integral
AzP Conversational AI (CAI) Solution Engineer, located in the GCC Mexico.
Its mission is to help to develop and deploy effective Chatbots; Voicebots that meet the specific local needs.
This involves working closely with various internal and external stakeholders to understand the requirements, designing and building conversational AI systems that integrate with their existing technologies and core systems (e.g. CRM) and testing and optimizing the solution to ensure they deliver a high-quality user experience.
In order to be successful in this role, one will need:
Required Experience:
Knowledge of Chatbots, Conversational AI frameworks and technologies, such as STT (Speech-To-Text), TTS (Text-To-Speech), SSML (Speech Synthesis Markup Language) and NLP (Natural Language Processing), LLMs (Large Language Models).
Experience with Java Script, APIs, and other relevant technologies.
Understanding of the
principles of Conversational design and user experience (UX) for Conversational interfaces.
Expertise in programming languages such as JavaScript, Python, or similar
programming languages.