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Quality Engineer I

Objective
Serve as the primary liaison between Nemak and customer manufacturing facilities, ensuring customer satisfaction through effective quality management, problem resolution, and operational support. This position represents Nemak on-site at customer locations, proactively identifying, containing, and resolving quality concerns while maintaining strong customer relationships and supporting continuous improvement initiatives.

Main Responsibilities

Act as the primary contact with customer Manufacturing, Quality, and Engineering teams.
Monitor product quality performance and customer metrics to identify risks and prevent non-conforming material from reaching production.
Conduct daily inspections of customer plant areas, including production lines, quality areas, quarantine zones, and scrap locations.




Investigate and manage quality concerns, documenting findings, coordinating containment activities, and escalating issues when required.
Communicate customer concerns, inventory status, quality issues, and operational risks to Nemak teams through established reporting channels.
Lead and support problem-solving activities utilizing customer and Nemak methodologies (8D, MASP, and other structured approaches).
Coordinate PPAP runs, special tests, PTR activities, and customer validations to support new launches and engineering changes.
Track customer complaints, corrective actions, and closure activities to ensure timely resolution.
Support negotiations regarding acceptance criteria, repair procedures, scrap agreements, and chargeback policies.
Monitor customer chargebacks, quality costs, scrap rates, and deductions while maintaining detailed records and supporting financial reviews.
Collaborate with Quality, Log

📌 Quality Engineer I (Monterrey)
🏢 Nemak
📍 Monterrey