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At One&Only;, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.

Cradled on the cusp of the Baja Peninsula, One&Only; Palmilla is a legendary retreat where the marvels of Mexico come to life in ultimate style. The warm Mexican charm is one of our most unique and valued assets. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.

About The Job

As Hotel Manager, you will play a critical leadership role in ensuring the seamless day-to-day operation of the resort,



working in close coordination with the General Manager, to whom you directly report. You will be responsible for the coordination and supervision of all hotel divisions, driving operational excellence, financial performance, and the delivery of exceptional and memorable guest experiences aligned with One&Only; standards and Forbes Travel Guide expectations.

You will ensure the highest levels of service, quality, and guest satisfaction across all departments. This role requires a hands-on leader who can balance strategic planning with operational execution, fostering a culture of excellence, accountability, and continuous improvement.

You will act as the General Manager in their absence, ensuring business continuity while maintaining brand integrity, luxury positioning, and compliance with all corporate, legal, and safety standards.

About You

You are a dynamic and results-driven hospitality leader with a passion for lu

📌 Hotel Manager (Ciudad de México)
🏢 One&Only Resorts
📍 Ciudad de México