We Are Teva

We’re Teva, a leading innovative biopharmaceutical company, enabled by a world-class generics business. Whether it’s innovating in the fields of neuroscience and immunology or delivering high-quality medicine worldwide, we’re dedicated to addressing patients’ needs now and in the future. Here, you will be part of a high-performing, inclusive culture that values fresh thinking and collaboration. You'll have the room to grow, the flexibility to balance life with work, and the opportunity to better health worldwide, together.

How We’ll Take Care Of You

At Teva, better health starts from within, and that includes you. From day one, you’ll be supported with benefits designed to help you thrive in and out of work. This includes generous annual leave, reward plans, versátil working schedules (dependent on role), access to tailored health support, and meaningful ways to give back to the community.

When it comes to your career, you’ll be encouraged to explore, evolve, and shape your path. Twist, our one-stop shop for career development platform,



gives you access to a wide range of possibilities, from learning programs and short-term projects to opportunities for internal growth. Here, you’ll be part of a culture that empowers you to reach your goals and prioritize your wellbeing every step of the way.

How You’ll Spend Your Day

Advise and guide end users regarding the use of a broad range of products, tools and services within the IT domain
Follow a standard call flow and service request / incident handling processes: Verify entitlement, perform troubleshooting and problem determination. Resolve and close the ticket or route the ticket to the appropriate resolver team.
Use technical resources and tools, answer end users’ queries.
Utilize their product, technology, services skills to identify issues which may be related to products’ installation, updates, configuration, operation or performance.

Your Skills And Experience

English – reading, writing, speakin

📌 Technical Support (Ciudad de México)
🏢 Teva Pharmaceuticals
📍 Ciudad de México