**_Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Integral 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI._**
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**_ Responsibilities_**
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- _Reconciliations and reporting_
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- _Month close reporting and periodic dashboard reporting_
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- Account set ups and follow up - Daily productivity for client request permits_
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- _Contact Jurisdictions to follow up on different accounts situation_
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- _Critical Accounts resolution_
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- _Bank/Account reconciliation_
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- _Aging reporting_
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- _Customer Care to asisst account set ups online and disputes_
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- _System set up accounts updated_
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- _Legal documents handling_
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- _Interdepartamental call coordination with clients_
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- _Client Managment Special Request_
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- _First call resolutionQualifications we seek in you!_
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**_ Minimum Qualifications / Skills _**
- _PC skills and advance Intermediate_
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- _Bilingual Conversational English + Read and Written B2 Preferred Qualifications/ Skills_
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- _Proactiveness and Reactiveness_
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- _Interpret data, analyze to resolve issues_
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- _Analytical Skills_
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- _Customer Centricity_
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- _Results and self Oriented_
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- _Multitask_
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- _Second Level Resolution_
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- _Ability to manage various customer platforms_
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- _Training skills_
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- _Presentation skills_
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**_Job_**_Process Developer_
**_ Primary Location_**_Mexico-Cd. Juarez_
**_ Schedule_**_Full-time_
**_ Education Level_**_High School Diploma/GED_
**_ Job Posting_**_Nov 29, 2024, 11:07:18 AM_
**_ Unposting Date_**_Jan 28, 2025, 12:29:00 PM_
- Master Skills List_Operations_
- Job Category_Full Time_

📌 Process Developer-legalization Rep- Cd. Juarez (Ciudad Juárez)
🏢 Genpact
📍 Ciudad Juárez