Who We Are
At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a versátil, supportive environment where your well-being is prioritized and your potential can thrive.

The Role
Key Responsibilities
SAP Delivery Leadership
• Provide overall leadership for SAP projects, transformation programs and managed services delivered by Kyndryl Mexico.
• Ensure contractual commitments, milestones, service levels, deliverables and acceptance criteria are clearly defined and achieved.
• Oversee scope, schedule, budget, quality, risks, dependencies and resource capacity across the SAP portfolio.
• Establish effective operational, tactical and executive governance for SAP accounts and engagements.




• Maintain consolidated visibility of delivery status, financial performance, risks, escalations and required decisions.
• Lead the recovery of critical projects or services experiencing material delivery, quality or financial deviations.
• Manage major client escalations and ensure corrective actions are implemented and sustained.
• Ensure transitions from project delivery into operations include appropriate documentation, knowledge transfer, tools, support processes and operational readiness.
• Promote consistent use of delivery methodologies, quality gates, controls and lessons learned.
Client Leadership
• Serve as the senior SAP delivery executive for strategic clients in Mexico.
• Build trusted relationships with CIOs, CTOs, business leaders, application executives and transformation stakeholders.
• Translate business priorities into SAP transformation roadmaps, service strategies and executable delivery plans.
• Communicate p

📌 SAP Delivery Lead (Ciudad de México)
🏢 Kyndryl
📍 Ciudad de México