Job Description Summary

Location: Mexico City, Insurgentes

Relocation Support: This role is based in Mexico City, Insurgentes.

Novartis is unable to offer relocation support: please only apply if accessible.

About The Role

At Novartis, we are reimagining medicine to improve and extend people's lives, and delivering an exceptional customer experience starts with strong financial processes and effective risk management.

As an Order Release and Credit Risk Management Specialist, you will play a critical role in balancing business growth with responsible credit risk management across LACan markets.

You will help ensure timely order fulfillment, safeguard financial performance through sound credit decisions, and provide valuable insights that support commercial success while maintaining compliance with Novartis policies and controls.

This is an exciting opportunity to collaborate across Finance, Commercial, Customer Service, and General Operations teams while contributing to continuous improvement and operational excellence.

Job Description

Key Responsibilities





Validate and release customer orders in accordance with credit policies, payment behavior, and approved risk thresholds

Monitor blocked orders and collaborate with Collections, Commercial, and Finance teams to resolve issues efficiently

Assess customer credit evaluations and recommend appropriate credit limits and payment terms

Maintain accurate customer credit profiles, supporting documentation, and records within enterprise systems

Track credit exposure, overdue accounts, and high‐risk customers while escalating relevant risk events

Prepare credit risk reports, blocked-order dashboards, and management insights to support business decisions

Identify process improvement opportunities and support automation initiatives that enhance efficiency and control effectiveness

Essential Requirements

Bachelor's degree in Finance, Accounting, Business Administration, or a related field

Minimum 2 years of ex

📌 Order Release And Credit Risk Management Specialist (Xico)
🏢 Healthcare Businesswomen’S Association
📍 Xico